{
  "mwaheb": "Mwaheb",
  "welcome": "Welcome to Mwaheb",
  "hello": "Hello",

  "loading": "Loading ...",
  "anonymous": "Anonymous",
  "routes": {
    "home": "Home",
    "policies": "Policies",
    "about": "About Us",
    "terms-conditions": "Terms & Conditions",
    "programs": "Programs",
    "faq": "FAQ",
    "login": "Login",
    "register": "Register",
    "dashboard": "My Dashboard",
    "quizes": "My Quizzes",
    "sessions": "Live sessions",
    "certificates": "Certificates",
    "purchases": "Purchase History",
    "deposits": "Deposits",
    "rewards": "Reward Points",
    "devices": "Registered Devices",
    "referrals": "Referrals",
    "wishlist": "Wishlist",
    "learning_paths": "Learning Paths",
    "account-settings": "Account Settings",
    "profile": "My Profile",
    "programs-details": "Program Details",
    "instructor-details": "Instructor Details",
    "not-found-program": "This program is not found",
    "not-found-coach": "This instructor is not found",
    "cart": "Shopping Cart",
    "checkout": "Checkout Cart",
    "privacy": "Privacy & Policy Terms",
    "reset-password": "Reset Password",
    "reset-password-verify": "Verify Reset Code",
    "new-password": "New Password",
    "verify-email": "Verify Email",
    "packages": "Training Packages",
    "why-mwaheb": "Why Mwaheb Platform?",
    "about-platform": "About Platform",
    "support": "Technical Support",
    "games": "Educational Games",
    "integrity-policy": "Integrity Policy",
    "data-policy": "Data Governance Policy",
    "attendance-policy": "Attendance & Absence Policy",
    "academic-policy": "Academic Requirements Controls",
    "moodle-guide": "Sections Guideline",
    "supervisory-staff": "Supervisory Staff",
    "identity-verification": "Identity Verification",
    "complaints-proposals": "Complaints & Proposals",
    "support-policy": "Technical Support Policy",
    "communication-policy": "E-Learning Communication Policy",
    "guides-and-regulations": "Guides and Regulations",
    "roles-policy": "Roles and Responsibilities Policy",
    "trainer-training-plan": "Trainer Training Plan",
    "center-commitment": "Center Commitment",
    "offers": "Offers"
  },
  "rolesPolicy": {
    "title": "Roles and Responsibilities Policy",
    "description": "Content of the Roles and Responsibilities Document for Technical, Administrative, and Professional Staff.",
    "content": "<h1>Roles and Responsibilities for Technical and Administrative Staff</h1>\n<p><strong>Introduction</strong><br>In the name of Allah, and prayers and peace be upon the Messenger of Allah.</p>\n<p>The “Afaq Al-Takamul Training Center Platform,” as an effective tool for delivering its professional message to health practitioners, has been keen on forming a complete professional team capable of managing the educational process according to standard standards. This contributes to the growth of health awareness and achieves the Saudi Vision 2030 goals.</p>\n\n<h2>Key Roles and Positions</h2>\n<ul>\n<li><strong>Program Manager:</strong> Responsible for accreditation applications, coordinating with relevant authorities, and reviewing academic materials for quality.</li>\n<li><strong>E-Learning Management Specialist:</strong> Responsible for training users, analyzing data, and improving online training strategies.</li>\n<li><strong>E-Learning Training Coordinator:</strong> Schedules classes, prepares the learning environment, and conducts technical checks.</li>\n<li><strong>Web Developer:</strong> Designs and builds the website, maintains the platform, and ensures security and standard compliance.</li>\n<li><strong>Instructional Designer:</strong> Transforms academic material into interactive modules and designs learning activities.</li>\n<li><strong>Technical Support Specialist:</strong> The front line for supporting trainers and trainees in technical matters like login or software issues.</li>\n</ul>\n\n<h2>Detailed Responsibilities</h2>\n\n<h3>Program Manager</h3>\n<p>Supervises platform operations, oversees strategic planning, and ensures materials meet ethical and legal standards.</p>\n\n<h3>E-Learning Specialist</h3>\n<p>Maintains LMS records, analysis metrics, and collaborates with departments to adjust online strategies.</p>\n\n<h3>Web Developer</h3>\n<p>Creates UI layouts, implements site updates, and manages back-end integrations and data backups using best software practices.</p>\n\n<h3>Instructional Designer</h3>\n<p>Edits and develops online learning materials, manages online communities, and stays updated with instructional design best practices.</p>\n\n<h3>Technical Support</h3>\n<p>Troubleshoots technical issues, installs hardware/software, and follows up with customers to ensure issue resolution.</p>"
  },
  "single-word": {
    "programs": "Program",
    "quizzes": "Quizze",
    "sessions": "Session",
    "certificates": "Certificate",
    "purchases": "Programs",
    "history": "History",
    "deposits": "Deposit",
    "points": "Point",
    "devices": "Device",
    "referrals": "Referral",
    "blog": "Blog"
  },
  "custom": {
    "done": "Operation completed successfully",
    "empty": "Empty!",
    "failed": "Unfortunately, the operation failed",
    "try-again": "An error occurred, please try again",
    "copied": "Copied!",
    "err": "An error occurred, please try again later",
    "desc-1": "The leading training platform for developing your skills",
    "riyadh": "Riyadh, Saudi Arabia",
    "submit": "Submit",
    "submitting": "Submitting ...",
    "check": "Register",
    "checking": "Registering ...",
    "register now": "Register Now",
    "apply": "Apply",
    "applying": "Applying",
    "notifications": "Notifications",
    "logout": "Logout",
    "hours": "Hours",
    "no results": "No Results",
    "ar": "Arabic",
    "en": "English",
    "limited-time": "Limited Time Offer",
    "exclusive_offers": "Exclusive Training Offers",
    "offers_desc": "Invest in your future with our premium training programs at unbeatable prices. Seize the opportunity to excel today.",
    "no_offers": "Looking for new offers...",
    "no_offers_desc": "We are currently curating new exclusive deals for you. Please check back shortly for limited-time opportunities.",
    "training_programs": "Training Programs",
    "training_packages": "Training Packages",
    "offers_available": "Offers Available",
    "bundles_available": "Bundles Available",
    "elite_quality": "Elite Quality",
    "hot_deals": "Hot Deals",
    "offer_period": "Offer Period",
    "days_short": "Days",
    "hrs": "Hrs",
    "min_short": "Min",
    "sec": "Sec",
    "offer_ended": "Offer Ended",
    "get-started": "Get Started",
    "join-now": "Join Now",
    "go-back": "Go Back",
    "have coupon": "Have any coupon?",
    "add to cart": "Add To Cart",
    "adding": "Adding...",
    "buy now": "Buy Now",
    "buying": "Buying...",
    "login-first": "Please, Login first.",
    "checkout": "Checkout",
    "already here": "The program is already added",
    "min": "Min",
    "online": "Online",
    "classroom": "Classroom",
    "free buy now": "Add to my programs",
    "forgot-password": "Forgot Password?",
    "send-reset-link": "Send Reset Link",
    "reset-link-sent": "Reset link sent",
    "email-not-found": "Email not found",
  "questionOutOf": "Question {current} out of {total}",
  "sectionOutOf": "Section {current} out of {total}",
    "verify": "Verify",
    "otp-verified": "OTP verified",
    "invalid-otp": "Invalid OTP",
    "resend-otp": "Resend OTP",
    "otp-resent": "OTP resent",
    "sending": "Sending...",
    "email-verified": "Email verified",
    "reset-password": "Reset Password",
    "passwords-dont-match": "Passwords don't match",
    "password-reset-success": "Password reset successfully",
    "back-to-login": "Back to Login",
    "email-not-verified": "Your email is not verified.",
    "verify-email-now": "Verify Email",
    "cancel": "Cancel",
    "ok": "OK",
    "enter-verification-code": "Enter the 6-digit verification code sent to your email",
    "verification-code": "Verification Code",
    "resend-code": "Resend Code",
    "code-sent": "Verification code sent successfully",
    "noNotifications": "No notifications",
    "custom": {
        "support-history-title": "Support Ticket History",
        "support-history-desc": "Keep track of your previous support conversations",
        "new-support-ticket": "Open New Ticket",
        "view-history": "View History",
        "resolved": "Resolved",
        "active": "Active",
        "no-history-found": "No Support History",
        "no-history-desc": "You haven't opened any support tickets yet. Feel free to start a new chat if you need help.",
        "messages-count": "Messages",
        "ticket-details": "Ticket Details",
        "initial-intake": "Initial Intake",
        "conversation-history": "Conversation History",
        "requester": "User",
        "created-at": "Created At",
        "support-subtitle": "How can we help you today?",
        "mwaheb-support-center": "Mwaheb Support Center",
        "system-online": "Online",
        "active-ticket": "Active",
        "resolved-ticket": "Resolved",
        "show-more": "Show More",
        "show-less": "Show Less",
        "go-back": "Go Back"
    },
    "verifying": "Verifying...",
    "image": "Image",
    "title": "Title",
    "content": "Content",
    "save": "Save",
    "html_supported": "HTML tags might be stripped on simplified view.",
    "accept_privacy": "I agree to the",
    "read_more": "Read More",
    "markAsRead": "Mark as read",
    "markAllAsRead": "Mark all as read",
    "password-min": "Password must be at least 8 characters",
    "password-upper": "Password must contain at least one uppercase letter",
    "password-lower": "Password must contain at least one lowercase letter",
    "password-number": "Password must contain at least one number",
    "confirm-password": "Please confirm your password",
    "sar": "SAR",
    "too-many-requests-reset": "You have exceeded the allowed attempts for password reset. Please try again after {minutes} minutes.",
    "saving": "Save",
    "discount": "Discount",
    "programs": "Programs",
    "packages": "Packages",
    "off": "OFF",
    "view_details": "View Details",
    "offer_details_preview": "Check out the exclusive items included in {title}",
    "offer_not_found": "Offer not found",
    "back_to_offers": "Back to all offers",
    "all_offers": "All Offers",
    "special_offer": "SPECIAL CAMPAIGN",
    "included_programs": "Included Programs",
    "included_packages": "Included Packages",
    "expires_in": "Expires In",
    "verified_offer": "Verified Campaign",
    "currently_active": "Active Now",
    "instant_discount": "Instant Savings",
    "offer_ends_in": "Hurry! Ends In",
    "campaign_summary": "Campaign Summary",
    "limited_slots": "Don't Miss This Exclusive Opportunity",
    "slots_desc": "Enroll in our top-tier programs today and lock in these special rates before the campaign ends.",
    "exclusive_access": "Exclusive Access",
    "value_bundles": "Value Bundles",
    "programs_selection_desc": "Handpicked elite training programs eligible for this special campaign discount.",
    "packages_selection_desc": "Comprehensive training packages designed to accelerate your professional growth.",
    "secure_enrollment": "Secure Enrollment",
    "elite_programs": "Elite Access",
    "total_items": "Deals",
    "exclusive": "EXCLUSIVE",
    "training": "Elite Training",
    "bundles": "Value Bundles",
    "view_programs": "View Deals"
  },
  "success_payment_title": "Congratulations! Payment Successful",
  "success_payment_desc": "Thank you for joining our training programs. You can now start your learning journey.",
  "go_to_dashboard": "Go to Dashboard",
  "explore_programs": "Explore more programs",
  "order_id": "Order ID",
  "failed_payment_title": "Payment Failed",
  "failed_payment_desc": "Something went wrong while processing your payment. Please check your payment details or try again later.",
  "try_again_payment": "Try Again",
  "back_to_cart": "Back to Cart",
  "not_found": {
    "title": "Oops! Page Not Found",
    "desc": "It looks like you've taken a wrong turn. The page you're looking for might have been moved or deleted.",
    "back_home": "Back to Home"
  },
  "auth": {
    "account_info": "Account Information",
    "personal_info": "Personal Information",
    "contact_work": "Contact & Work",
    "location": "Location",
    "username": "Username",
    "email": "Email",
    "phone": "Phone",
    "function": "Job Title",
    "first_name": "First Name",
    "second_name": "Second Name",
    "third_name": "Third Name",
    "fourth_name": "Fourth Name",
    "name_an": "Full Name (Arabic)",
    "gender": "Gender",
    "select_gender": "Select gender",
    "male": "Male",
    "female": "Female",
    "nationality": "Nationality",
    "country": "Country",
    "city": "City",
    "select_nationality": "Select nationality",
    "select_country": "Select country",
    "select_city": "Select city"
  },
  "home": {
    "dependences": "Dependences",
    "desc-1": "The most trusted & worthy tech skill learning Platform",
    "desc-2": " With our interactive courses, you may explore an infinite array of learning possibilities from thought leaders and industry professionals who will help you develop new skills, and realise your full potential.",
    "features": {
      "courses": {
        "title": "50K + Online Course",
        "subtitle": "Enjoy lifetime access to course"
      },
      "teachers": {
        "title": "Teacher Directory",
        "subtitle": "Learn from industry experts"
      },
      "access": {
        "title": "Unlimited access",
        "subtitle": "Learn on your schedule"
      }
    },
    "categories": {
      "accounting": "Accounting",
      "mba": "MBA",
      "business": "Business",
      "3d-modeling": "3D Modeling",
      "ui-ux": "UI UX Design",
      "blender": "Blender Creator",
      "3d-environments": "3D Environments",
      "mobile-dev": "Mobile Development",
      "software-dev": "Software Development"
    },
    "popular-courses": {
      "title": "Training Programs",
      "subtitle": "The world's largest selection of courses choose from 130,000 online video courses with new additions published every month",
      "view-all": "View All"
    },
    "online-courses": {
      "title": "Our Live Courses",
      "subtitle": "The latest programs and training courses provided remotely",
      "view-all": "View All"
    },
    "popular-packages": {
      "title": "Our Training Packages",
      "subtitle": "Discover our latest training packages specifically designed to develop your career path.",
      "view-all": "View All"
    },
    "trusted-by": {
      "before": "Over",
      "count": "6,000",
      "after": "users worldwide place their trust in us"
    },
    "feedback title": "Our Client Feedback",
    "feedbacks": [
      {
        "name": "Eian Mohammed",
        "feedback": "It is a powerful program, and the attendance certificate and gaining hours are a strong point as well. The trainer is very capable of the training material and proficient in explaining.",
        "entity": "King Khalid Eye Specialist Hospital",
        "rating": 5
      },
      {
        "name": "Ayman Abdulrahman",
        "feedback": "There are many points followed by the company, and there are even advanced points in the company's own strategy.",
        "entity": "Kaden",
        "rating": 5
      },
      {
        "name": "Najd Abdulaziz Al-Assaf",
        "feedback": "Combining theoretical and applied aspects for easy understanding. Distinguished style in explaining, high interaction, and an encouraging educational environment.",
        "entity": "Kafalah Program",
        "rating": 5
      }
    ],
    "faq-header": {
      "title": "Everything you want to know about",
      "subtitle": "Quick and smart answers to your questions about the platform and services."
    },
    "mwaheb-clients": "Mwaheb Clients"
  },
  "about": {
    "desc": "Learn More About Us",
    "title-1": "Who We Are",
    "desc-2": "Improving lives through Learning. We are always Inspired by the world and people us. Celebrating e-Learning excellence in Personal.",
    "desc-3": "We are here to meet your demand and teach the most beneficial way for you in Personal.",
    "title-2": "Build your own library for your career and personal growth.",
    "desc-4": "Our goal is to learn the next generation of creative professionals for a future in any industry. We offer course in most demanded industries. Whether begin to your journey on our courses website or choose the flexibility of video learning our courses are designed to help you along your path.",
    "statistics": [
      {
        "number": "100",
        "title": "Most Involved Teachers",
        "description": "Key features are the ability to develop relationships with their students, patient, caring and kind knowledge offer learner engaging students of their."
      },
      {
        "number": "200",
        "title": "Large Selection of Courses",
        "description": "Key features are the ability to develop relationships with their students, patient, caring and kind knowledge offer learner engaging students of their."
      },
      {
        "number": "150",
        "title": "Active Students",
        "description": "Key features are the ability to develop relationships with their students, patient, caring and kind knowledge offer learner engaging students of their."
      }
    ]
  },
  "reset-password": {
    "desc": "Enter your email to reset your password",
    "verify-desc": "Enter the 6-digit code sent to your email",
    "new-desc": "Enter your new password"
  },
  "verify-email": {
    "desc": "Enter the 6-digit code sent to your email"
  },
  "login": {
    "desc": "Welcome back. Please login to your account"
  },
   "register": {
    "desc": "Sign Up Details "
  },
  "form": {
    "email": "Email",
    "first-name": "First Name",
    "second-name": "Middle Name",
    "third-name": "Last Name",
    "username": "Username",
    "password": "Password",
    "confirm-password": "Confirm Password",
    "new-password": "New Password",
    "otp": "OTP Code",
    "phone": "Phone Number",
    "gender": "Gender",
    "male": "Male",
    "female": "Female",
    "function": "Function/Role",
    "referral-code": "Referral Code",
    "no-acc": "Don't have an account?",
    "have-acc": "Already have an account?"
  },
  "placeholder": {
    "username": "Enter your username here...",
    "email": "Enter your email here..",
    "phone": "Enter your phone number here...",
    "first-name": "Enter your first name here...",
    "second-name": "Enter your middle name here...",
    "third-name": "Enter your last name here...",
    "select-gender": "Select your gender",
    "function": "Enter your function/role",
    "password": "Enter your password here...",
    "confirm-password": "Confirm your password here...",
    "new-password": "Enter your new password here...",
    "national-id": "Enter your national id here...",
    "full-name": "Enter your full name here...",
    "title": "Enter title...",
    "content": "Write your content...",
    "referral-code": "Enter referral code (optional)..."
  },
  "footer": {
    "quick": "About Platform",
    "contact": "Contact Us",
    "services": "Important Links",
    "rights": "© 2026 Mwaheb LMS. All rights reserved",
    "desc": "We offer the best Programs to develop your professional and personal skills",
    "newsletter": "Don't Miss Any Opportunity",
    "newsletter_desc": "Choose the best training courses and always be ready",
    "payment": "Payment Method",
    "follow": "Follow Us",
    "contact_anytime": "Contact Us Anytime",
    "subscribe": "Subscribe"
  },
  "user": {
    "balance": "Balance",
    "expenses": "Total Expenses",
    "program-implement": "Training Program In Progress",
    "purchased-program": "My Training Programs",
    "completed-program": "Completed Programs",
    "next-badge": "Next Badge"
  },
  "programs": {
    "price": "Price",
    "timeUp": "Time Up",
    "examAutoSubmitting": "Exam will be submitted automatically",
    "watch": "Watch the program",
    "Confirm": "Confirm",
    "go-back": "Go Back",
    "department": "Department",
    "back": "Back",
    "cancel": "Cancel",
    "desc": "Join the Millions for better learning experience",
    "category": "Category",
    "levels": "Levels",
    "program found": "Programs are found",
    "title": "Training Sessions",
    "videoList": "Video List",
    "videos": "videos",
    "contentList": "Content List",
    "questions": "questions",
    "exam": "Exam",
    "activity": "Activity",
    "review": "Review",
    "examSubmitted": "Exam Submitted",
    "examSubmittedMessage": "Your exam has been submitted successfully.",
    "submitExam": "Submit Exam",
    "examNotAvailable": "Exam Not Available",
    "examNotAvailableMessage": "This exam is not available at the moment.",
    "examResultNotAvailable": "Exam Result Not Available",
    "examResultNotAvailableMessage": "No exam result data available at the moment.",
    "reviewNotAvailable": "Review Not Available",
    "reviewNotAvailableMessage": "This review is not available at the moment.",
    "reviewSubmitted": "Review Submitted",
    "reviewSubmittedMessage": "Your review has been submitted successfully. Thank you for your feedback!",
    "submitReview": "Submit Review",
    "reviewSubmitError": "Failed to submit review. Please try again.",
    "section": "Section",
    "writeYourAnswer": "Write your answer here...",
    "submitting": "Submitting...",
    "viewResult": "View Result",
    "score": "Score",
    "percentage": "Percentage",
    "noAnswer": "No answer provided",
    "yes": "Yes",
    "no": "No",
    "questionOutOf": "Question {current} out of {total}",
    "sectionOutOf": "Section {current} out of {total}",
    "activityNotAvailable": "Activity Not Available",
    "activityNotAvailableMessage": "This activity is not available at the moment.",
    "activitySubmitted": "Activity Submitted",
    "activitySubmittedMessage": "Your activity has been submitted successfully.",
    "submitActivity": "Submit Activity",
    "activitySubmitError": "Failed to submit activity. Please try again.",
    "activityDescription": "Activity Description",
    "attachedFiles": "Attached Files",
    "yourSubmission": "Your Submission",
    "activityDescriptionField": "Description",
    "uploadFiles": "Upload Files",
    "clickToUpload": "Click to upload files",
    "selectedFiles": "Selected Files",
    "submittedFiles": "Submitted Files",
    "activitySubmission": "Activity Submission",
    "activityNotSubmitted": "Activity Not Submitted",
    "activityNotSubmittedMessage": "You have not submitted this activity yet.",
    "submittedOn": "Submitted On",
    "maxScore": "Max Score",
    "confirm": "Confirm",
    "skipQuestion": "Skip Question",
    "preview": "Preview",
    "noSessions": "No Sessions",
    "noSessionsDescription": "No sessions have been added to this program yet",
    "noVideos": "No Videos",
    "noVideosDescription": "No videos available for this program",
    "selectVideo": "Select a video from the list",
    "minutes": "minutes",
    "min": "min",
    "video": "Video",
    "of": "of",
    "previous": "Previous",
    "next": "Next",
    "downloadMaterial": "Download Material",
    "youtube": "YouTube",
    "vimeo": "Vimeo",
    "overview": "Overview",
    "topics": "Topics",
    "curriculum": "Curriculum",
    "instructor": "Instructor",
    "reviews": "Reviews",
    "qa": "Q&A",
    "duration": "Duration",
    "lectures": "Lectures",
    "modules": "Modules",
    "activities": "Activities",
    "exams": "Exams",
    "enrolled": "Enrolled",
    "quizzes": "Quizzes",
    "language": "Language",
    "skillLevel": "Skill Level",
    "certificate": "Certificate of Completion",
    "forums": "Forums",
    "access": "Full lifetime access",
    "rating": "Rating",
    "pro": "Pro",
    "advance": "Advance",
    "intermediate": "Intermediate",
    "beginner": "Beginner",
    "paid": "Paid",
    "free": "Free",
    "vietnamese": "Vietnamese",
    "turkish": "Turkish",
    "russian": "Russian",
    "portuguese": "Portuguese",
    "italian": "Italian",
    "french": "French",
    "spanish": "Spanish",
    "english": "English",
    "german": "German",
    "bengali": "Bengali",
    "arabic": "Arabic",
    "requirements": "Program Requirements",
    "description": "Program Description",
    "outcomes": "Program Outcomes",
    "target audience": "Target Audience",
    "students": "Students",
    "full rating": "Program Full Rating",
    "no topics": "No topics available",
    "no curriculum": "No curriculum available",
    "no reviews": "No reviews yet",
    "no faqs": "No frequently asked questions",
    "no instructor": "No instructor available",
    "students_count": "Students",
    "instructor_programs": "Instructor Programs",
    "instructor_details": "Instructor Details",
    "no-programs": "No programs found for this instructor yet.",
    "students also bought": "Recommended Programs",
    "progress": "Progress",
    "type_filter": "Type",
    "recorded": "Recorded",
    "online": "Online",
    "bundles": "Bundles",
    "ended": "Ended - Registration Closed"
  },
  "cart": {
    "title": "Shopping Cart",
    "courseProduct": "Course / Product",
    "price": "Price",
    "cartTotal": "Cart Total",
    "total": "Total",
    "proceedToCheckout": "Proceed To Checkout",
    "returnToHome": "Return to home",
    "emptyCart": "Remove All",
    "removing": "Removing All...",
    "remove": "Remove",
    "emptyMessage": "Your cart is empty",
    "emptyDescription": "Add courses to get started with your learning journey",
    "browseCourses": "Browse Programs"
  },
  "checkout": {
    "previousBillingAddress": "Previous Billing Address",
    "newBillingAddress": "New Billing Address",
    "billingAddress": "Billing Address",
    "billingDetails": "Billing Details",
    "reset": "Reset",
    "edit": "Edit",
    "image": "Image",
    "name": "Name",
    "firstName": "First Name",
    "lastName": "Last Name",
    "email": "Email",
    "phone": "Phone",
    "nationalId": "National ID",
    "companyName": "Company Name",
    "country": "Country",
    "state": "State",
    "city": "City",
    "zipCode": "Zip Code",
    "streetAddress": "Street Address",
    "orderDetails": "Order Details",
    "yourOrder": "Your order",
    "subtotal": "Subtotal",
    "tax": "TAX",
    "free": "Free",
    "payableAmount": "Payable Amount",
    "enterCouponCode": "Enter coupon code",
    "apply": "Apply",
    "placeAnOrder": "Place An Order",
    "privacyNotice": "Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.",
    "agreeToTerms": "By signing up, you agree to",
    "termsOfService": "Terms of Service",
    "privacyPolicy": "Privacy Policy",
    "refundPolicy": "Refund policy",
    "and": "and",
    "pleaseAgree": "Please read & agree with our terms and conditions",
    "price_inclusive_tax": "Price inclusive of tax",
    "required": "This field is required",
    "invalidEmail": "Invalid email address",
    "invalidPhone": "Invalid phone number",
    "selectAddress": "Select an address",
    "paymentWays": "Select a payment way",
    "bank_transfer": {
      "title": "Bank Transfer",
      "subjects": [
        "Payment via depositing the amount in the bank account",
        "Our executives will contact you and provide instructions regarding payment and purchasing the training course."
      ]
    },
    "fatoorah": {
      "title": "My Fatoorah",
      "subjects": ["My Fatoorah supports credit and debit cards"]
    },
    "tabby": {
      "title": "Tabby",
      "subjects": ["Pay in installments with no interest"]
    },
    "jeel": {
      "title": "Jeel Pay",
      "subjects": ["Fast payment using electronic wallets"]
    },
    "tamara": {
      "title": "Tamara",
      "subjects": ["Fast payment using electronic wallets"]
    },
    "please fill": "Please fill all required fields",
    "please upload image": "Please upload the image"
  },
  "faqs": [
    {
      "question": "What distinguishes Mwaheb from other educational platforms?",
      "answer": "Mwaheb combines the latest interactive learning methods with real-world professional expertise, focusing on the needs of the Saudi market and providing procedural tools that support your career development."
    },
    {
      "question": "Does the platform provide accredited certificates after completing courses?",
      "answer": "Yes, learners receive an accredited certificate of completion immediately upon successfully finishing the training program, enhancing their professional profile and career opportunities."
    },
    {
      "question": "How does the platform help companies and entrepreneurs?",
      "answer": "The platform provides an integrated learning management system including accurate performance reports and a customized learning environment for teams, contributing to employee efficiency and strategic goals."
    },
    {
      "question": "What training fields does Mwaheb cover?",
      "answer": "We cover a wide range of fields including HR, Marketing and Sales, Customer Service, Finance, Strategy, Design, and Digital Transformation."
    },
    {
      "question": "Can I access the training content at any time?",
      "answer": "Yes, Mwaheb provides full lifetime access to recorded training content, allowing you to learn according to your own schedule from any device."
    }
  ],
  "privacyPolicy": {
    "title": "Privacy Policy",
    "description": "A Privacy Policy is a legal document that explains the different ways you collect and manage a user's personal data. It is one of the most important legal documents for your website.",
    "sections": [
      {
        "heading": "Information We Collect",
        "items": [
          "Personal identification information (name, email address, phone number)",
          "Educational background and qualifications",
          "Course enrollment and completion data",
          "Learning progress and assessment scores",
          "Payment and billing information",
          "Device information and IP addresses",
          "Cookies and tracking technologies data",
          "User-generated content (assignments, projects, forum posts)",
          "Video viewing history and engagement metrics",
          "Communication preferences and notification settings"
        ]
      },
      {
        "heading": "How We Use Your Information",
        "items": [
          "To provide and maintain our LMS services",
          "To process course enrollments and track learning progress",
          "To personalize your learning experience and recommend courses",
          "To communicate course updates, announcements, and notifications",
          "To process payments and prevent fraudulent transactions",
          "To generate certificates and track certifications",
          "To improve our platform through analytics and user feedback",
          "To provide technical support and respond to inquiries",
          "To send promotional materials and marketing communications (with consent)",
          "To comply with legal obligations and enforce our terms of service"
        ]
      },
      {
        "heading": "How We Share Your Information",
        "items": [
          "With instructors and course administrators for educational purposes",
          "With payment processors to complete transactions",
          "With third-party service providers who assist in platform operations",
          "With certification bodies for credential verification",
          "With employers or institutions (only with your explicit consent)",
          "With analytics providers to improve user experience",
          "When required by law or legal processes",
          "In connection with business transfers or acquisitions",
          "With your consent for specific purposes"
        ]
      },
      {
        "heading": "Your Rights and Choices",
        "items": [
          "Access your personal data and request a copy",
          "Correct or update inaccurate information",
          "Delete your account and associated data",
          "Object to processing of your personal information",
          "Restrict certain data processing activities",
          "Export your data in a portable format",
          "Withdraw consent for marketing communications",
          "Opt-out of certain cookies and tracking technologies",
          "Request information about data sharing practices",
          "File a complaint with data protection authorities"
        ]
      },
      {
        "heading": "Data Security and Retention",
        "items": [
          "We use industry-standard encryption to protect your data",
          "Regular security audits and vulnerability assessments",
          "Secure payment processing through PCI-DSS compliant providers",
          "Access controls and authentication measures",
          "Data retention based on legal requirements and business needs",
          "Course completion data retained for certification purposes",
          "Inactive accounts may be deleted after specified periods",
          "Backup systems to prevent data loss",
          "Incident response procedures for data breaches"
        ]
      },
      {
        "heading": "Student and Instructor Rights",
        "items": [
          "Students control visibility of their profile information",
          "Instructors can manage course content and student interactions",
          "Both parties have access to communication logs",
          "Students can withdraw from courses subject to refund policies",
          "Instructors retain intellectual property rights to course materials",
          "Platform has limited license to display and distribute course content",
          "Users can request removal of user-generated content",
          "Privacy settings for forum posts and discussions"
        ]
      }
    ]
  },
  "cookiesPolicy": {
    "title": "Cookies Policy",
    "description": "A Cookies Policy is a policy explaining detailed and specific information about the cookies your website uses. The policy should explain the use of cookies and how a user can limit or prevent the placement of cookies on a device.",
    "sections": [
      {
        "heading": "What Are Cookies",
        "items": [
          "Small text files stored on your device when you visit our website",
          "Help us recognize your device and remember your preferences",
          "Enable essential functionality of our learning platform",
          "Improve your user experience across sessions",
          "Allow us to understand how you interact with our platform"
        ]
      },
      {
        "heading": "Types of Cookies We Use",
        "items": [
          "Essential Cookies: Required for platform functionality and security",
          "Performance Cookies: Help us understand how visitors use our site",
          "Functionality Cookies: Remember your preferences and settings",
          "Analytics Cookies: Collect information about platform usage patterns",
          "Advertising Cookies: Deliver relevant ads and measure campaign effectiveness",
          "Session Cookies: Temporary cookies deleted when you close your browser",
          "Persistent Cookies: Remain on your device for a specified period",
          "Third-Party Cookies: Set by external services we integrate with"
        ]
      },
      {
        "heading": "How We Use Cookies",
        "items": [
          "To keep you logged in during your learning sessions",
          "To remember your course progress and last viewed content",
          "To save your language and accessibility preferences",
          "To analyze platform performance and identify improvements",
          "To track course completion and assessment attempts",
          "To provide personalized course recommendations",
          "To enable video playback and interactive learning features",
          "To prevent fraud and ensure platform security",
          "To deliver targeted educational content and promotions"
        ]
      },
      {
        "heading": "Managing Cookies",
        "items": [
          "You can control cookies through your browser settings",
          "Most browsers allow you to block or delete cookies",
          "You can set preferences for specific types of cookies",
          "Disabling cookies may affect platform functionality",
          "Use our cookie consent tool to manage your preferences",
          "Some essential cookies cannot be disabled for security reasons",
          "You can opt-out of analytics and advertising cookies",
          "Third-party cookies can be managed through their respective websites",
          "Regular clearing of cookies will require you to reset preferences"
        ]
      },
      {
        "heading": "Third-Party Cookies",
        "items": [
          "Google Analytics for platform usage analysis",
          "Payment gateway cookies for secure transactions",
          "Video hosting platform cookies (YouTube, Vimeo)",
          "Social media sharing cookies (Facebook, Twitter, LinkedIn)",
          "Customer support chat cookies",
          "Email marketing platform cookies",
          "Content delivery network (CDN) cookies",
          "Authentication service cookies (Google, Microsoft)",
          "Learning tools interoperability (LTI) cookies for integrations"
        ]
      }
    ]
  },
  "profile": {
    "follower": "Follower",
    "following": "Following",
    "blogs": "Blogs",
    "about": "About",
    "my-blogs": "My Blogs",
    "badges": "Program Badges",
    "badges-subtitle": "Special rewards collected during your learning journey",
    "badges_not_found": "No Badges Yet",
    "no-badges-desc": "Continue learning and interacting with the platform to unlock achievement badges!",
    "unlocked": "Unlocked",
    "no-badges": "No badges yet",
    "no-blogs": "No blogs yet",
    "default-about": "No information about user.",
    "failed_to_load": "Failed to load profile",
    "check_connection": "Please check your internet connection and try again.",
    "edit_blog_desc": "Make changes to your blog post here. Click save when you're done."
  },
  "deposits_page": {
    "title": "Desposits",
    "amount_label": "Deposit Amount (SAR)",
    "save_info": "Save Information",
    "select_payment_method": "Select Payment Method",
    "pay_bank": "Pay Bank",
    "paypal": "PayPal",
    "bank_name": "Bank Name",
    "bank_name_placeholder": "Bank Name",
    "branch_name": "Branch Name",
    "branch_name_placeholder": "Branch Name",
    "account_number": "Account Number",
    "account_number_placeholder": "Account Number",
    "account_holder": "Account Holder",
    "account_holder_placeholder": "Account Holder",
    "account_type": "Account Type",
    "account_type_savings": "Savings Account",
    "account_type_current": "Current Account",
    "payment_proof": "Payment Receipt *",
    "choose_file": "Choose File",
    "no_file_chosen": "No file chosen",
    "bank_info_title": "Bank Account Information",
    "bank_info_name": "Bank Name",
    "bank_info_branch": "Branch Name",
    "bank_info_type": "Account Type",
    "bank_info_number": "Account Number",
    "bank_info_holder": "Account Holder"
  },
  "rewards_page": {
    "total_conversion": "Total Conversion",
    "remaining_coins": "Remaining Coins",
    "total_earned": "Total Earned Coins",
    "total_spent": "Total Spent",
    "leaderboard": "Leaderboard",
    "points": "Points",
    "levels": "Levels",
    "badges": "Badges",
    "title": "Title",
    "type": "Type",
    "point": "Point",
    "date": "Date",
    "all_registrations": "All Registrations",
    "earned": "Earned",
    "you": "(You)",
    "referral_code": "Referral Code"
  },
  "why-mwaheb": {
    "title": "Why Mwaheb Platform?",
    "hero": {
      "title": "Platform Introduction and Strategic Vision",
      "desc": "In the heart of the accelerating knowledge era, e-learning goes beyond being just an educational tool to become the primary engine for shaping the future of competencies. Ivory Platform emerges as a strategic partner in this journey, designed to be the knowledge bridge that connects individual ambitions with vital market requirements. We are here to empower cadres to shape their career paths and transform professional and personal goals into a tangible reality through an intelligent, flexible, and comprehensive learning experience."
    },
    "domains": {
      "title": "Specialized Training Domains",
      "items": {
        "hr": "Human Resources",
        "hr_desc": "Empowering future leaders through comprehensive performance management strategies, smart recruitment methods, and organizational change leadership to ensure the building of sustainable and motivating work environments.",
        "marketing": "Marketing",
        "marketing_desc": "Mastering market influence through digital marketing solutions, social media management, and building a strong institutional identity, while employing data analysis to enhance global presence.",
        "sales": "Sales",
        "sales_desc": "Creating excellence in sales performance by mastering negotiation arts, developing strategic customer relationships, and managing e-commerce to increase growth rates and achieve returns.",
        "customer_service": "Customer Service",
        "customer_service_desc": "Elevating the customer experience by honing professional communication skills, smart handling of challenges, and drawing service strategies that create real loyalty and effective communication.",
        "finance": "Financial Management",
        "finance_desc": "Enhancing control and financial growth by mastering accounting, budget analysis, and risk management, in addition to financial planning and investment skills to ensure the financial sustainability of institutions.",
        "strategy": "Management and Strategy",
        "strategy_desc": "Honing senior leadership and critical thinking skills, focusing on professional project management and strategic analysis that ensures decisive and accurate institutional decisions.",
        "design": "Structuring and Design",
        "design_desc": "Unleashing creative potentials in graphic and architectural design fields, with a special focus on \"industrial and environmental design\" and product design to meet advanced engineering and aesthetic needs.",
        "digital": "Digital Transformation and Governance",
        "digital_desc": "Leading the digital future by specializing in cybersecurity, big data management, and implementing electronic governance to ensure the security and efficiency of technical systems in institutions.",
        "ops": "Management and Operations",
        "ops_desc": "Raising operational performance efficiency through asset and facility management, and improving logistics operations and supply chains in accordance with the highest international quality standards.",
        "medical": "Medical Care",
        "medical_desc": "Developing leaders in the health sector through specialized programs in medical care management, with a focus on occupational health and safety standards and strategic management of health facilities."
      }
    },
    "ecosystem": {
      "title": "Content and Interactive Learning Ecosystem",
      "desc": "Ivory is not just a platform for courses; it is an integrated knowledge ecosystem that puts specialized articles, procedural manuals, and comprehensive professional guides in various sectors at your fingertips. We believe that true learning lies in \"interaction and shared learning\"; therefore, we rely on the latest interactive technologies that ensure the exchange of expertise between learners and trainers, creating an inspiring educational journey that ensures the persistence of knowledge impact and sustainable skill growth."
    },
    "value": {
      "title": "Added Value: Accreditations and Continuous Support",
      "items": {
        "certs": "Accredited Certificates",
        "certs_desc": "Providing professional documents that prove competence and open wide horizons for growth in the Saudi and international labor market.",
        "support": "Continuous Support and Follow-up",
        "support_desc": "Accompanying the learner throughout their educational journey to ensure the removal of obstacles and the quality of educational attainment.",
        "consulting": "Professional Consultations",
        "consulting_desc": "Providing specialized guidance from field experts to help participants make sound professional decisions."
      }
    },
    "vision": {
      "title": "Future Expansion and Growth",
      "desc": "Ivory looks to the future with an expansionist vision aimed at updating educational content periodically to keep pace with rapid global changes. We also strive to build strategic partnerships with major academic and training institutions around the world, to ensure the attraction of the best educational practices and present them with a quality that matches the aspirations of our customers and the ambitious Saudi market standards."
    }
  },
  "referrals_page": {
    "title": "Your Referral Link",
    "subtitle": "Share your referral link with your friends.",
    "copy_link": "Copy Link",
    "copied": "Copied!"
  },
  "devices_page": {
    "title": "Registered Devices",
    "sl": "SL",
    "date": "Date",
    "os": "Operating System",
    "browser": "Browser",
    "logout_date": "Logout Date",
    "action": "Action",
    "end_connection": "End Connection",
    "active": "Active",
    "modal_title": "Confirm Logout",
    "password_label": "Password",
    "password_placeholder": "Enter your password",
    "confirm": "Confirm",
    "cancel": "Cancel"
  },
  "termsConditions": {
    "title": "Terms and Conditions",
    "description": "Please read these terms and conditions carefully before using Our Service.",
    "sections": [
      {
        "heading": "Introduction",
        "items": [
          "These terms and conditions govern your use of our website and app.",
          "By using our website, you accept these terms and conditions in full.",
          "If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website."
        ]
      },
      {
        "heading": "Intellectual Property Rights",
        "items": [
          "Unless otherwise stated, we or our licensors own the intellectual property rights in the website and the material on the website.",
          "All these intellectual property rights are reserved."
        ]
      },
      {
        "heading": "License to Use Website",
        "items": [
          "You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.",
          "You must not: republish material from this website (including republication on another website); sell, rent or sub-license material from the website; show any material from the website in public."
        ]
      },
      {
        "heading": "Acceptable Use",
        "items": [
          "You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.",
          "You must not use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity."
        ]
      },
      {
        "heading": "Products and Services",
        "items": [
          "Prices for products and services may change at any time, and the Services does not provide price protection or refunds in the event of a price reduction or promotional offering.",
          "We reserve the right to refuse any order you place with us."
        ]
      }
    ]
  },
  "integrityPolicy": {
    "title": "Integrity Policy",
    "description": "This policy clarifies the importance of commitment to integrity in the electronic and face-to-face training environment.",    "content": "<h1>Integrity Policy</h1><p>This policy aims to clarify the importance of the commitment of all beneficiaries of Ivory Training services to integrity in the electronic and face-to-face training environment, and to clarify forms of integrity violation and the procedures and penalties taken by Ivory Training and Consulting when a violation occurs, as well as to reduce the occurrence of such violations.</p><h2>Integrity Concept and Importance of Commitment:</h2><p>Integrity is a fundamental requirement in all dealings within the entity, emphasizing the importance of honesty and trustworthiness for every individual in the electronic training environment, including trainers, trainees, and administrators.</p><p>It is an ethical system for trainers, trainees, and all employees in the entity that regulates their work and provides them with the principles and rules that govern their behavior. Integrity includes many topics, most importantly countering cheating in exams, plagiarism, submitting projects not produced by the trainee, manipulating results, bias, forging documents, or circumventing laws. Consequently, anything that violates the rights of others and contributes to providing misleading information or unoriginal projects is a violation of integrity.</p><h2>Forms of Integrity Violation:</h2><ul><li>Cheating.</li><li>Identity theft.</li><li>Falsifying information in reports or signatures.</li><li>Obtaining or providing unauthorized assistance.</li><li>Exploitation of collaboration.</li></ul><h2>Procedures taken by Ivory Training and Consulting in case of Integrity Violation:</h2><h3>In case the trainee is caught cheating during the exam:</h3><ul><li>Write a detailed report of everything that happened with evidence attached if found and refer it to the relevant committee in the entity.</li><li>Report the violation progressively according to the trainee's behavior (failure in the subject, failure in all subjects of the semester .....) or as the entity deems appropriate.</li><li>Maintain confidentiality of the case.</li><li>Notify the trainee of the disciplinary action before implementation.</li></ul><h3>In case of plagiarism in academic work \"Academic Theft\":</h3><ul><li>Write a detailed report of everything that happened with evidence attached if found.</li><li>Report the violation progressively according to the trainee's behavior (deduction of year's work marks, deduction of academic work degree only).</li><li>Maintain confidentiality of the case.</li><li>Notify the trainee of the disciplinary action before implementation.</li></ul><h3>In case of identity theft:</h3><ul><li>Write a detailed report of everything that happened with evidence attached if found and refer it to the relevant committee in the entity.</li><li>Report the violation of the offending person according to the results of the report and it will be progressive according to the trainee's behavior (deprivation of entering the exam, deprivation of obtaining the certificate .....) or as the entity deems appropriate.</li><li>Maintain confidentiality of the case.</li><li>Notify the trainee of the disciplinary action before implementation.</li></ul><p>This policy applies to all beneficiaries of Ivory Training and Consulting services, and we are committed to ensuring the implementation of this policy, as well as all employees in the entity, and any violation of this policy exposes the offender to disciplinary action according to the procedures followed at Ivory Training.</p>"
  },
  "dataPolicy": {
    "title": "Unified Data Management and Governance Policy",
    "description": "Ivory Institute is committed to implementing a unified data management policy that ensures the protection of privacy and confidentiality.",
    "content": "<h1>Unified Policy for Data Management and Governance at Ivory Institute</h1><p>Ivory Training Institute is committed to implementing a unified data management policy that includes collection, storage, processing, disposal, and governance to ensure the protection of privacy and confidentiality, in accordance with the relevant national regulations and policies.</p><h2>Objective:</h2><ul><li>Regulating the data lifecycle within the institute.</li><li>Ensuring the security and confidentiality of data and its protection from unauthorized access or use.</li><li>Defining the powers and responsibilities related to data.</li><li>Compliance with any national regulatory policies related to data management and governance.</li></ul><h2>Scope:</h2><p>This policy applies to all data handled by the institute, including data of trainees, trainers, employees, and partners, across all systems, platforms, and databases belonging to the entity.</p><h2>Definitions:</h2><ul><li><strong>Data:</strong> Any information collected, stored, or processed within the institute's systems.</li><li><strong>Personal Data:</strong> Information that leads to the identification of an individual.</li><li><strong>Processing:</strong> Every operation performed on data.</li><li><strong>Authorized Person:</strong> The person legally authorized to access or manage data.</li></ul><h2>Data Management and Governance Principles:</h2><ul><li>Transparency and legality in collecting and using data.</li><li>Reducing data to only what is necessary.</li><li>Data accuracy and regular updating.</li><li>Data protection from technical and organizational risks.</li><li>Compliance with relevant regulations and policies.</li></ul><h2>Data Collection:</h2><p>Data is collected for specific and clear operational and educational purposes. Data owners are notified of the purpose of collecting their data. Collecting unnecessary data is prohibited.</p><h2>Data Storage:</h2><p>Data is stored in a protected environment with appropriate information security systems. Data is classified according to its sensitivity. Data is only kept for the specified operational or regulatory period.</p><h2>Data Processing:</h2><p>Data is processed only according to the purposes for which it was collected. Data is not used for any unauthorized purposes.</p><h2>Data Access and Permissions:</h2><p>Access permissions are granted based on the principle of least privilege. Access permissions are reviewed regularly.</p><h2>Data Sharing:</h2><p>Data is only shared with legally authorized persons or entities. Data protection during sharing is ensured according to binding agreements.</p><h2>Data Protection and Privacy:</h2><p>The entity applies security measures to protect data (encryption, backup). Management is notified immediately of any security incident.</p><h2>Data Disposal:</h2><p>Data retention periods are specified according to regulatory requirements. After the period ends, data is disposed of in a secure manner that prevents later recovery.</p><h2>Compliance and Regulation:</h2><p>The entity is committed to all national regulatory policies in data management and governance. This policy is reviewed periodically and updated as needed.</p>"
   },
   "attendancePolicy": {
     "title": "Attendance and Absence Policy 2026",
     "description": "This policy clarifies the rules for attendance, absence, interruption, and lateness to ensure the quality of the training track.",
     "content": "<h1>Attendance and Absence Rules 2026</h1><h2>Absence and Interruption Policies:</h2><ol><li>A trainee is considered academically active if and only if they complete the academic orientation form within two weeks of the starting date (will be available on Moodle and closes on January 29, 2026).</li><li><strong>Interruption:</strong> A trainee is considered interrupted (transferred immediately to deferral) if they fail to attend all lectures for a maximum of 3 weeks from the start of actual classes (without referral, as rules are generalized in advance).</li><li><strong>Absence:</strong><ul><li>A. First verbal warning for each subject if not attended after the first week of study (second week of the training quarter).</li><li>B. Second written warning of deprivation if all lectures of the subject are missed after two weeks of study (3rd week of the training quarter).</li><li>C. Subject deprivation and failure if all lectures are missed after 3 weeks of study (4th week of the training quarter).</li></ul></li><li><strong>Lateness:</strong> A trainee is considered late if they arrive 15 minutes after the lecture starts. Attendance grades differ from lateness grades.</li></ol><h2>Absence Table during Training:</h2><table border=\"1\" style=\"width:100%; border-collapse: collapse;\"><thead><tr><th>Lectures per Week</th><th>Total Lectures</th><th>Absences</th><th>Action</th></tr></thead><tbody><tr><td rowspan=\"2\">2</td><td rowspan=\"2\">16</td><td>2</td><td>First verbal warning</td></tr><tr><td>4</td><td>- Second written warning of deprivation (4 absences)<br/>- Deprivation if one more lecture is missed after the second warning (Deprivation = Subject Failure)</td></tr><tr><td rowspan=\"2\">3</td><td rowspan=\"2\">24</td><td>3</td><td>First verbal warning</td></tr><tr><td>5</td><td>- Second written warning of deprivation (5 absences)<br/>- Deprivation if one more lecture is missed after the second warning (Deprivation = Subject Failure)</td></tr></tbody></table><p style=\"margin-top: 20px;\">Rules must be generalized to trainers, emphasizing the importance of monitoring attendance and immediately notifying the supervisor of violations.</p><p>The quality of academic outcome and scientific value are directly proportional to the commitment to academic rules.</p>"
   },
   "academicPolicy": {
     "title": "Academic Requirements Controls (Diploma Programs)",
     "description": "This policy clarifies the official controls for activities, presentations, and academic assignments for diploma programs.",
     "content": "<h1>Official Controls for Academic Requirements in Diploma Programs</h1><h2>1. Activity Controls (5 marks out of 40):</h2><ul><li>Activities are mandatory. Failure to implement results in a 5-mark deduction from the course total (100).</li><li><strong>Criteria:</strong> Implementation (3 marks), Submission (1 mark), Deadline (1 mark).</li><li>Activities are announced after the mid-term exam, with a submission period of at least 10 days.</li></ul><h2>2. Presentation Controls:</h2><ul><li><strong>Criteria:</strong> Preparation & Content (1 mark), Delivery & Performance (2 marks), Submission (1 mark), Deadline (1 mark).</li><li>Delivery is mandatory for every trainee in the group. Formal attire is required (without Abaya) during delivery.</li><li>Only one postponement is allowed with a deduction of the deadline mark.</li></ul><h2>3. Bonus Controls (Optional +5 marks):</h2><ul><li>An additional reward aims to enhance skills and achievement levels.</li><li>Bonus is optional. If implemented, 5 marks are added to the mid-term total (max 40 marks).</li><li><strong>Criteria:</strong> Implementation (3 marks), Submission (1 mark), Deadline (1 mark).</li></ul><h2>4. Assignment Controls (10 marks out of 40):</h2><ul><li>Assignments are mandatory, divided into two assignments (5 marks each).</li><li>The first assignment is uploaded at the end of the first week and the second at the end of the second week of the training quarter.</li><li>Submission period is between 7 to 10 days.</li><li><strong>Criteria:</strong> Correct solution & Implementation (2 marks), Submission (1 mark), Deadline (1 mark), Individual effort & Originality (2 marks).</li><li>A one-day extension is granted for documented technical or medical excuses with a deduction of the deadline mark.</li></ul><h2>5. General Controls:</h2><ul><li><strong>ChatGPT</strong> can be used for research without copy-pasting content. Direct usage in the solution results in 0 marks.</li><li>Assignments must be submitted <strong>manually</strong> (handwritten then photographed and uploaded via the site).</li></ul>"
   },
   "moodleGuide": {
     "title": "Moodle Platform Guide",
     "description": "A comprehensive guide for trainees on how to ue to access courses, upload assignments, and track results.",
     "content": "<h1>Guide to Basic Sections of Electronic Courses (Moodle)</h1><h2>What is Moodle?</h2><p>Moodle is a Learning Management System (LMS) designed to manage online learning and support face-to-face education. It enables trainees to access courses, browse content, upload assignments, and view mid-term and final results.</p><h2>How to Login:</h2><ol><li>Login URL: <a href=\"https://https://next.ivorytraining.com/ar/login\" target=\"_blank\">https://next.ivorytraining.com/ar/login</a></li><li>Use your National ID as the username.</li><li>Default Password: <strong>Ivory@1234</strong> (Must be changed after the first login).</li></ol><h2>Course Content Sections:</h2><ul><li><strong>Courses & Training Bags:</strong> All registered materials are found on your dashboard.</li><li><strong>Curricula & Support Files:</strong> Access summaries and presentations provided by your trainer.</li><li><strong>Assignments Section:</strong> Submit your tasks here (PDF, PNG, or Jpeg formats preferred).</li><li><strong>Bonus Section:</strong> Upload extra activities for additional marks.</li><li><strong>Course Grades:</strong> View mid-term (out of 45) and final (out of 100) scores.</li><li><strong>Private Messages:</strong> Communicate with trainers and the diploma administration.</li><li><strong>Announcements:</strong> Check your registered email and notice icon for important updates.</li><li><strong>Exams:</strong> Access mid-term and final exams using the password provided by your trainer.</li></ul><p style=\"margin-top: 20px;\"><strong>Notice:</strong> We recommend using a laptop or desktop computer to ensure platform stability while uploading files or taking exams.</p>"
   },
   "supportPolicy": {
     "title": "Technical Support Policy",
     "description": "This policy clarifies the mechanisms and channels of technical support provided for trainers and trainees to ensure the continuity of the training process.",
     "content": "<h1>Technical Support Policy</h1><p>In our commitment at Ivory Higher Training Institute to achieving training and development goals, technical communication mechanisms have been provided for trainers and trainees to obtain 24/7 guidance and solutions.</p><h2>Support Delivery Methods:</h2><ul><li>Support via remote access tools like \"TeamViewer\".</li><li>Support via social media chats (WhatsApp, Facebook, Twitter).</li><li>Direct support via phone and email.</li><li>Internal classroom support and website support form.</li></ul><h2>Beneficiaries:</h2><ul><li>Registered trainers for course delivery.</li><li>All trainees enrolled in training courses.</li><li>Government agency supervisors (TVTC, NELC).</li></ul><h2>Support Channels & Hours:</h2><ul><li><strong>Call Center:</strong> Sun to Thu, 8 AM to 9 PM, and during training programs.</li><li><strong>Email:</strong> <a href=\"mailto:Info@mwaheblms.com\">Info@mwaheblms.com</a></li></ul><h2>Included Services & Systems:</h2><ul><li>Solving course enrollment and login issues.</li><li>Trainee orientation and platform usage training.</li><li>Technical tracking of trainee accounts and live session attendance.</li><li>Certificate extraction from the \"Manar\" platform.</li></ul><h2>Expected Response Time:</h2><ul><li><strong>WhatsApp:</strong> Within a short period.</li><li><strong>Twitter & Facebook:</strong> Within minutes via chat.</li><li><strong>Email:</strong> Response usually takes around 30 minutes.</li></ul>"
   },
   "communicationPolicy": {
     "title": "E-Learning Communication Policy",
     "description": "This policy clarifies the controls and basic principles of communication between trainees within the e-learning environment to ensure a safe and respectful environment.",
     "content": "<h1>Policy for Communication Between Trainees in the E-Learning Environment</h1><h2>1. Objective:</h2><p>To organize communication within the e-learning environment to ensure a safe and respectful learning space, protect the privacy and security of all participants, and enhance positive interaction.</p><h2>2. Scope:</h2><ul><li>All trainees enrolled in the institute's e-learning or training programs.</li><li>All electronic platforms, discussion forums, chat rooms, and the institute's internal email.</li></ul><h2>3. Basic Communication Principles:</h2><ul><li><strong>Mutual Respect:</strong> Prohibition of any offensive language, harassment, or bullying of any participant.</li><li><strong>Transparency and Professionalism:</strong> All discussions must be related to educational or training topics.</li><li><strong>Privacy:</strong> Prohibition of posting personal data or private information about participants without their permission.</li><li><strong>Responsibility:</strong> Each trainee is responsible for what they post or share on the platform.</li></ul><h2>4. Allowed Communication Channels:</h2><ul><li>Discussion forums dedicated to academic subjects.</li><li>Chat rooms within the official (Moodle) platform.</li><li>Internal institute email only.</li></ul><h2>5. Controls and Procedures:</h2><ul><li><strong>Monitoring:</strong> Communication is subject to review to ensure policy compliance.</li><li><strong>Reporting Violations:</strong> Trainees can report any violation through the dedicated form.</li><li><strong>Sanctions:</strong> Violations may lead to written warnings, suspension of platform access, or administrative actions.</li></ul><h2>6. Privacy and Data Protection:</h2><ul><li>The institute is committed to not sharing trainee data with any third party.</li><li>Communication data is stored securely with restricted access.</li></ul>"
   },
   "learning_paths": {
     "progress": "Progress",
     "groups": "Groups",
     "total_groups": "Total Groups",
     "completed": "Completed",
     "groups_title": "Groups in this Path",
     "no_groups": "No groups available in this learning path.",
     "group": "Group"
  },
  "status": {
      "enrolled": "Enrolled",
      "not_enrolled": "Not Enrolled",
      "in_progress": "In Progress",
      "completed": "Completed"
  },
  "actions": {
      "view_details": "View Details",
      "edit": "Edit"
  },
  "packages": {
    "title": "Training Packages",
    "subtitle": "Discover our integrated training packages",
    "found": "Package",
    "month": "Month",
    "months": "Months",
    "courses_count": "Course",
    "view_details": "View Package",
    "add_to_cart": "Add Package to Cart",
    "included_courses": "Courses Included in the Package",
    "category": "Category",
    "duration": "Package Duration",
    "no_packages": "No packages available",
    "free": "Free",
    "back": "Back to Packages",
    "filter": "Filter Packages",
    "my_packages": "My Training Packages",
    "progress": "Overall Progress",
    "completed": "completed",
    "of": "of",
    "courses": "Courses",
    "status_pending": "Pending",
    "not_enrolled": "Not Enrolled",
    "in_progress": "In Progress",
    "completed_status": "Completed",
    "payment_status": "Payment Status"
  },
  "platform-landing": {
    "hero": {
      "title": "Updating 'About Us' Narrative",
      "subtitle": "Merging Technical Innovation with Institutional Identity",
      "tagline": "Content Strategy and Design Guidelines for the Web Team",
      "logo_text": "Create, Train, Inspire"
    },
    "mission": {
      "title": "About Us: Our Mission in a Changing World",
      "subtitle": "Improving Life Through Learning",
      "p1": "The labor market is growing, and growth creates new challenges.",
      "p2": "Many of us spend money on training, but feel our progress is very slow.",
      "p3": "We are here to remove obstacles from your professional development path, ensuring continuous progress."
    },
    "solution": {
      "title": "The Solution: Ease and Comprehensive Automation",
      "impact": "Mwaheb Platform.. Easy, Simple, and Fully Automated",
      "p1": "Time will no longer be an obstacle for you.",
      "p2": "Self-learning will be achieved the right way."
    },
    "journey": {
      "title": "User Journey: Learn Anywhere",
      "steps": {
        "plan": {
          "title": "Plan",
          "desc": "Start from zero, register for any course, and navigate between tracks."
        },
        "learn": {
          "title": "Learn",
          "desc": "Run the course at home or work, via the website or app."
        },
        "docs": {
          "title": "Document",
          "desc": "Get a certificate of learning immediately upon completion."
        }
      },
      "quote": "All you need is a device and internet.. and don't forget your cup of coffee."
    },
    "system": {
      "title": "Integrated System: Everything You Need in One Place",
      "features": {
        "instant": {
          "title": "Instant Training",
          "desc": "Pay and start directly."
        },
        "management": {
          "title": "Course Management",
          "desc": "Schedule training appointments and send alerts automatically."
        },
        "personalized": {
          "title": "Personalized Learning",
          "desc": "Professional guides and support for self-learning."
        },
        "reports": {
          "title": "Reports",
          "desc": "No manual data entry and no trouble in follow-up."
        }
      }
    },
    "community": {
      "title": "Mwaheb Community and Customer Feedback",
      "stats": {
        "teachers": "Most Engaged Teachers",
        "courses": "Large Collection of Courses",
        "students": "Active Students",
        "count": "10k+"
      },
      "reviews": {
        "title": "Our Customers' Feedback"
      }
    },
    "visual": {
      "title": "Visual Direction: Saudi Identity",
      "allowed": {
        "title": "Allowed",
        "people": "People: Images reflecting Saudi features and traditional dress.",
        "environment": "Environment: Modern offices and cafes reflecting professional lifestyle.",
        "desc": "Diverse images of Saudi men and women in modern work environments."
      },
      "forbidden": {
        "title": "Forbidden",
        "text": "Text: Avoid generic images that do not reflect local identity.",
        "desc": "Traditional 'Stock' image of a group of Western people in an office (marked in red)."
      }
    },
    "guidelines": {
      "title": "Strict Warning: It is forbidden to change the 'Mwaheb' logo or modify its colors and dimensions.",
      "footer_text": "Create, Train, Inspire"
    }
  },
  "trainerTrainingPlan": {
    "title": "Trainer Training Plan",
    "description": "A comprehensive training plan for trainers covering technical, educational, and content development axes.",
    "content": "<h1>Trainer Training Plan</h1>\n<p><strong>Introduction</strong><br>This plan focuses on empowering trainers with the tools and skills necessary to provide a distinguished e-learning experience, covering three core axes: Technology Use, E-Content Development, and Modern Teaching Skills.</p>\n\n<h2>First: Technology Use (15 training hours)</h2>\n<p>This axis aims to provide trainers with the basic concepts of technology and its educational applications, so that the trainer becomes able to:</p>\n<ul>\n<li>Effective planning and design of technology-supported education.</li>\n<li>Using technology to facilitate the evaluation and measurement process.</li>\n<li>Using technology to develop their performance and continuous professional practice.</li>\n<li>Accessing the platform and using intermediate systems in the educational process.</li>\n<li>Ensuring possession of the necessary tools to deliver e-training efficiently.</li>\n<li>The ability to technically handle scientific material, attendance systems, and tests.</li>\n<li>Safe and responsible use of various technology resources.</li>\n</ul>\n\n<h2>Second: E-Content Development (15 training hours)</h2>\n<p>Trainers are trained on designing, developing, and publishing e-content for students, including:</p>\n<ul>\n<li>Designing and developing e-content using computers and various applications.</li>\n<li>Publishing and presenting content and providing multiple alternatives for learning resources and interactive media according to student needs.</li>\n<li>Capability for Synchronous and Asynchronous training.</li>\n<li>Professional use of Learning Management Systems (LMS) and Learning Content Management Systems (LCMS).</li>\n</ul>\n\n<h2>Third: Teaching Skills</h2>\n<p>Our trainers receive specialized training to acquire advanced teaching skills through three basic stages:</p>\n\n<h3>1. Technology Stage</h3>\n<ul>\n<li>Mastering basic computer skills.</li>\n<li>Effectively using LMS and LCMS.</li>\n<li>Employing social media platforms in academic and training environments.</li>\n</ul>\n\n<h3>2. Design Stage</h3>\n<ul>\n<li>Developing a complete and comprehensive description of the training material.</li>\n<li>Mastering interactive e-content design skills.</li>\n<li>Using appropriate e-learning tools for each scientific material.</li>\n<li>Diversifying teaching methods and encouraging teamwork and searching for answers.</li>\n<li>Designing the material according to the standards and requirements specified by the supervisor.</li>\n<li>Updating content periodically while taking into account individual differences among trainees.</li>\n</ul>\n\n<h3>3. Administrative System Stage</h3>\n<ul>\n<li>Ensuring accurate tracking of electronic attendance.</li>\n<li>Ensuring student interaction through their active involvement in the educational process.</li>\n<li>Monitoring student achievement and the development of their understanding of the scientific material.</li>\n<li>Continuous and fair evaluation according to clear criteria.</li>\n</ul>"
  },
  "centerCommitment": {
    "title": "Center Commitment",
    "description": "A document highlighting the core commitments of the Mwaheb center towards quality e-learning.",
    "content": "<h1>Center Commitment Document</h1>\n<p><strong>Introduction</strong><br>In light of the Mwaheb platform's dedication to providing the highest standards of quality in e-training, we pledge to adhere to the following standards and policies:</p>\n\n<ol>\n<li>We pledge to ensure the freshness of the electronic content provided in the programs and to comply with national laws and policies.</li>\n<li>We pledge to adhere to and promote the principles of intellectual property and copyright.</li>\n<li>We pledge to use e-learning systems that support various types of devices across different operating systems, compatible with all devices including tablets and smartphones.</li>\n<li>Providing an alert service within the learning management systems to continuously notify trainees of requirements, improving training continuity and monitoring tasks and assignments for programs lasting more than a month.</li>\n<li>Providing a digital content search feature within the system for easy access to information.</li>\n<li>Providing training and qualification courses and electronic guides for the programs used in e-training environments for trainees.</li>\n<li>We pledge to provide technical and educational assistance to trainers and trainees throughout the duration of the training.</li>\n<li>We pledge not to exceed the allowed number of trainees in synchronous virtual classrooms to ensure quality delivery.</li>\n<li>We pledge to provide a technical infrastructure system capable of supporting high usage and all types of content without interruption.</li>\n<li>We are committed to ensuring all trainers obtain standardized professional certificates in e-learning fields.</li>\n<li>We are committed to ensuring technicians, administrators, and technical staff obtain specialized professional certificates in e-learning.</li>\n<li>We are committed to ensuring the supervisory staff obtains leadership professional certificates in e-learning.</li>\n</ol>"
  },
  "supervisoryStaff": {
    "title": "Supervisory Staff",
    "description": "A specialized supervisory team ensuring the training process follows the highest quality standards.",
    "content": "<p><strong>Mwaheb Platform</strong> has a supervisory team working in the organization to supervise the e-learning environment. Knowing that the quality of any work in the field of e-learning must be done perfectly and safely if it is supervised by a body chosen from the elite experts and specialists to ensure that the educational process proceeds in its correct path and according to the set standards. Therefore, <strong>“Mwaheb Platform”</strong>, in accordance with the systems and standards of the National Center for E-Learning, has dedicated a supervisory chain to perform this critical mission as follows:</p><h2>Program Manager:</h2><p>In charge of general supervision of the educational process, where all tasks performed by the team intersect, and from another angle, he possesses a comprehensive professional vision of the program's progress in all its dimensions.</p><h2>E-Learning Management Specialist:</h2><p>From the perspective of his specialization and the technical dimensions of his mission related to the learning platform, he is tasked with supervising training, guidance, and orientation for all parties involved in the educational process, communicating with them, providing appropriate support, and conducting follow-up and performance evaluation works.</p><h2>E-Learning Coordinator:</h2><p>Has the task of supervising the program's progress during delivery, monitoring any deviation from its set objectives, and informing the higher authority to intervene to ensure commitment to the educational goals.</p><h2>Instructional Design Specialist:</h2><p>Performs his role in supervising the quality of courses and ensuring their compatibility with the educational standards set in the organization's policy, and takes appropriate action to adjust the path of curricula and courses in light of the internal and external standards in effect.</p>"
  },
  "identityVerification": {
    "title": "Identity Verification Mechanisms and Systems",
    "description": "A document explaining the mechanisms and systems followed by Mwaheb Platform to verify beneficiary identity.",
    "content": "<p><strong>Mwaheb Platform</strong> adopts precise and reliable mechanisms to verify the identity of the beneficiary to ensure the security of the training process and the credibility of the granted certificates. The process is carried out through two main steps:</p><h2>Step One: Verification at Login</h2><p>Logging into the platform is done by sending a temporary verification code (OTP) to the beneficiary's email or registered phone number. This is to ensure the beneficiary's ownership of the account and the validity of their contact information.</p><h2>Step Two: Integration with the Saudi Commission for Health Specialties (SCFHS)</h2><p>The platform sends the verified beneficiary data to the <strong>Saudi Commission for Health Specialties</strong> to match and verify the beneficiary's identity using the National ID number. This is to ensure that health training hours are added securely and accurately to the beneficiary's file in the Commission's systems.</p>"
  },
  "complaintsProposals": {
    "title": "Complaints and Proposals Mechanism",
    "description": "Document explaining the mechanisms followed to handle complaints and proposals in Mwaheb Platform to ensure service quality.",
    "content": "<h1>Complaints and Proposals Mechanism</h1><p><strong>Introduction</strong><br>Based on the values of <strong>Mwaheb Platform</strong> in serving the public and caring for beneficiaries, and in harmony with the center's vision based on effectiveness, transparency, and quality, the Complaints and Proposals Department has been opened in response to the aspirations of various groups of beneficiaries and to deal with their problems and requirements, which we consider an opportunity to improve the quality of services provided.</p><h2>Handling Mechanism for Complaints:</h2><ol><li>The complaint is submitted through the available channels with the necessity of mentioning the required data and contact numbers.</li><li>The complaint is recorded and referred to the concerned administration, and a notification is sent to the customer via SMS including the reference number and specified duration, and a final SMS when the complaint is processed and closed.</li><li>A specialized team researches the complaint by communicating with the complainant.</li><li>The problem is solved and the necessary measures are taken in case the complainant's complaint is proven correct, and informing him of what has been done to solve the complaint.</li><li>The administration calls by phone for follow-up and ensuring satisfaction with the solution.</li><li>A regular review of all complaints is conducted, analyzed, and studied to identify improvement and development opportunities.</li></ol><h2>Handling Mechanism for Proposals:</h2><ol><li>The proposal is submitted through the available channels with the necessity of mentioning the required data and contact numbers.</li><li>The proposal is recorded and referred to the concerned administration for study.</li><li>The proposer is contacted if necessary to obtain additional details.</li><li>The possibility of implementing the proposal is studied, and then implemented if it is appropriate and achieves the organization's goals.</li><li>The proposer is contacted to thank and appreciate their contribution.</li></ol><h2>Center Communication Channels:</h2><ul><li><strong>Direct Contact and WhatsApp Numbers:</strong>+966 533 993 220</li><li><strong>Official Email:</strong> Info@mwaheblms.com</li><li><strong>To raise complaints and proposals:</strong> <a href=\"/en/support\">Click here</a></li></ul><h2>Complaint Processing Time:</h2><p>The duration specified for processing the complaint is <strong>five working days</strong> from the date of submission. In case the platform needs additional time, the customer will be contacted and informed of that and the progress of the study process.</p><h2>Objection and Escalation:</h2><p>The customer who sees that the processing of the complaint was not fair to him has the right to inform the customer complaints official during communication with him, and in this case, it is submitted to a higher administrative level for review. The customer also has the right to escalate his complaint to the center manager via email: <a href=\"mailto:Info@mwaheblms.com\">Info@mwaheblms.com</a></p>"
  }
}

